Call Center Services

  • RENTCafé® Connect™ provides live support from professional, trained agents to assist residents with utility billing inquiries and payments. Acting as an extension of your property management office 365 days a year, RENTCafé Connect provides superior utility billing support.

    When residents call with a question about their utility bill or to make a utility billing payment over the phone, they receive prompt and professional customer service that promotes satisfaction and boosts the property’s overall resident experience. Because RENTCafé Connect is seamlessly integrated with Yardi Voyager®, agents enter credit card payments directly into your property management system in real time.

  • ServiceRep
    The RENTCafé Connect team consists of experienced, trained property management and leasing professionals who provide your prospects with superior service.

  • Key Features

    • Experienced, trained utility billing professionals
    • Telephone and email support for utility billing inquiries and payments
    • Call recording functionality